HOSPITAL RECEPTIONIST at Maternity Africa – October 2022
Maternity Africa (www.maternityafrica.org) is a Christian-based, charitable, non-governmental organization registered in Tanzania. It is devoted to making childbirth safe by providing access to good maternity services and treatment of obstetric fistulae and other birth-related injuries. We serve the poorest, most vulnerable women by providing free, quality reproductive health care. All programs have been developed to have a positive impact on the health and well-being of mother and child by minimizing maternal and neonatal morbidity and mortality. Maternity Africa is committed to its mission of making childbirth safe and demonstrating the love and compassion of Christ to all regardless of race, religion, or ethnicity.
This role plays a major part in presenting the image of our organization as it involves a lot of interactions with our clients. We, therefore, require a candidate with a pleasant personality, who understands the concepts of customer care, is able to be firm without coming across as arrogant and rude to the clients/patients, and who communicates effectively.
Job Responsibilities
• Patients Data Entry
• Receive all patients arriving at the hospital during office hours.
• Provide a file with initial patient information for every new admission to the ward or patients being seen in Gynecologistclinic
• Collect the files of discharged patients from the ward, and enter all relevant data in the Database
• Maintain order and a good filing system for all patient files
• Direct patients to the appropriate department when they arrive
• Keep good records of all Antenatal Clinic (ANC) patient numbers
• Take and relay messages
• Provide information to callers
• Greet persons entering the hospital
• Direct persons to the correct destination
• Monitor visitor access and maintain security awareness
• Provide general administrative and clerical support
• Schedule clinical appointments
• Control inventory relevant to the reception area
• Tidy and maintain the reception area
• Perform any other duties as directed by the supervisor.
HOSPITAL RECEPTIONIST at Maternity Africa – October, 2022
Qualifications and Requirements
• Minimum of a Certificate or Diploma in Medical Records or Health Information Systems. Any qualifications in Front Office Receptionist, Customer Care, or Social Work will be an added advantage.
• Minimum of four (4) years of working experience.
• Knowledge of administrative and clerical procedures.
• Strong computer skills.
• Competent in customer service principles and practices.
• Strong interpersonal Skills.
• Effective verbal and written communication skills.
How to Apply
Interested candidates are kindly requested to send their cover letter(Max of a Page), Curriculum Vitae (Max of 4 pages), and Professional Certificates to recruitment@maternityafrica.org. The application should be sent by 9th November 2022. If you do not hear from us within a week from the closing date please consider your applications unsuccessful.
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