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How to apply for a Smart ID online South Africa 2022

How to apply for a Smart ID online South Africa 2022

Anew government system, eChannel, will be part of the pilot smart ID card project, allowing citizens to apply for their cards online before going into a bank to provide fingerprints.

The Department of Home Affairs (DHA) is ready to go live in May, with the new offering allowing people to submit smart ID applications at banks, with First National Bank (FNB), Standard Bank and the South African Post Office signing up first.

President Jacob Zuma announced during his State of the Nation Address in February that, in an effort to accelerate the rollout of the new smart ID cards, government had partnered with local banks.

The DHA introduced the card, with security features, as part of its modernisation programme in 2013. More than one million cards have already been issued and government aims to issue another 1.6 million cards by the end of the 2014/15 financial year.

e-Home Affairs allows people to apply for their smart ID cards and passports, upload supporting documents and pay for their applications online. The best part of this process is that individuals can now do all of this in the comfort of their own homes.

How to apply for a Smart ID online 2022

Step 1: Go on to the e-Home Affairs website and register. To register, you will need to:

  • Complete personal details;
  • Create a password, and;
  • Answer various questions for security purposes.

Step 2: You will receive an OTP (one-time pin) to confirm your cellphone number. Enter it in, and click submit.


Step 3: You will receive another OTP to login to your profile.


Step 4: Complete your application form for a smart ID card. 


Step 5: Upload the supporting documents. 


Step 6: You can make an online payment or choose to pay at a branch of a bank.

The smart ID card costs R140.

Step 7: Make a booking at a Home Affairs enabled Bank Office. But remember:

Booking an appointment is needed for a visit to a bank.

  • No booking is needed if you are going to a Home Affairs office.
  • The barcoded confirmation Letter as well as your ID Book (if available) must to be “taken with
  • when going to the branch or bank office”. 

#Note: A branch visit is mandatory to capture and\or verify your biometric details, i.e. photo, fingerprints and signature


Step 8: Print your confirmation letter.

Step 9: You will receive a SMS notifying when your card is ready for collection.

 You can view complete How To Guide with images and steps explained here

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